MONSTER HEADPHONES CAUSING MONSTER HEADACHES FOR APPLE USERS

A source at Apple has stated customers are complaining of "erratic behaviour" associated with music playback when using certain Monster headphones.  The problems affect Apple's iPhone, iPad and iPod range of products. Apple has determined internally that these problems are being caused by a variety of Monster headphone models that make improper use of Apple’s Remote and Mic technology despite advertising compatibility with Apple products. Specifically, the problematic models “use conductive flanges, which can result in electrical shorts that cause an iPod or iPhone to pause and play erratically.” According to Apple, these headphones “do not meet Apple’s technical specifications."

Monster issued the following statement:

Monster was recently made aware by Apple that some of our Jamz™, Turbine™ and Heartbeats™ headphones with ControlTalk™ may experience some irregularities under certain circumstances (it does NOT affect ControlTalk™ Universal). This irregularity potentially affects a very small fraction of our headphones and to this date we have received no customer complaints. However, because the customer experience is our top priority, Monster immediately stopped shipment of all potentially affected products.

With the exception of the black or chrome Heartbeats with ControlTalk™, this issue does not affect any other of the Beats™ by Dr. Dre™ products. If you think you are experiencing a problem with one of the headphones listed below, please contact Monster customer service [http://www.monstercable.com/service] to receive a replacement.

Potentially affected products include ControlTalk versions of Lil Jamz™, Jamz™, Turbine™, Turbine Pro and Heartbeats™.

Below is a screenshot of the affected Monster brand headsets. [BGR]