WINDOWS PHONE 7 DATA HOG BUG FOUND; FIX IN THE WORKS

Last week we reported about a problem many people on Windows Phone 7 devices were having with data hogging. Even with everything turned off, the devices was still downloading massive amounts of data, causing some users to go over their data limits. Microsoft has now identified the issue and a fix is in the works.

We have determined that a third-party solution commonly accessed from Windows Phones is configured in a manner that potentially cause larger than expected data downloads. We are in contact with the third party to assist them in making the necessary fixes, and are also pursuing potential workarounds to address the configuration issue in case those are needed. At this point in our investigation, we believe this is responsible for most of the reported incidents.

We are investigating additional potential root causes for the remainder of the reports.

A small (low single-digit) percentage of Windows Phone customers have reported being affected.

We are continuing to investigate this issue and will update with additional information and guidance as it becomes available.

No word on when the fix will be released. Microsoft is also keeping mum on who the offending "third-party solution" is. Also, Microsoft has not commented on any remedies for those users who have exceeded their data caps and have incurred, and continue to incur, overage charges.