Netflix's customer service call center in Hillsboro Oregon is gearing up to expand its scope of operations beyond North America. Two new job postings for a Training Supervisor and Quality Assurance Analyst both mention the need to prepare for "rapid" international expansion and "will support a specific country / region outside of North America." The Training Supervisor is being hired specifically to educate customer service reps in preparation for that future international growth. Neflix is looking for fluency in English in addition to Dutch, French, German, Italian, Japanese, Korean, Portuguese (Brazilian and European), and Spanish (Latin American and European), leaving things pretty wide open with regard to the countries targeted for initial launch.
In January 2010 CEO Reed Hastings stated "the big market for Hollywood content (after the U.S.) is Europe...Third is Asia. Fourth is the rest of the world."
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